Refund policy
PetWorld Hub Shipping, Return & Refund Policy
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- At PetWorld Hub, we aim to deliver your orders as quickly and safely as possible.
- Delivery times may vary depending on your location and product availability.
- Returns or exchanges may be accepted only for damaged, defective, or incorrect items.
- Customers must notify us within a reasonable time after receiving their order.
- PetWorld Hub does not offer cash refunds.
- Approved refunds will be provided only as store credit, which can be used for future purchases.
- For hygiene and safety reasons, opened items, or used products are not eligible for return or exchange.