Refund policy

PetWorld Hub Shipping, Return & Refund Policy

    • At PetWorld Hub, we aim to deliver your orders as quickly and safely as possible.
    • Delivery times may vary depending on your location and product availability.
    • Returns or exchanges may be accepted only for damaged, defective, or incorrect items.
    • Customers must notify us within a reasonable time after receiving their order.
    • PetWorld Hub does not offer cash refunds.
    • Approved refunds will be provided only as store credit, which can be used for future purchases.
    • For hygiene and safety reasons, opened items, or used products are not eligible for return or exchange.